Poliisi (Police)
The Finnish police service: reporting crimes, non-emergency contact, and how the police system works for residents in Finland.
Detailed explanation
The Finnish police operate under the Ministry of the Interior and are organized into 11 police departments covering the entire country, plus the National Bureau of Investigation (Keskusrikospoliisi, KRP) for serious and organized crime. All officers are university-educated, having completed a degree at the Police University College in Tampere.
Beyond law enforcement, Finnish police handle several administrative functions: issuing passports, ID cards, and firearms licenses, processing permits for public events, and registering certain notifications. Many of these services can be accessed online through the police website (poliisi.fi).
For emergencies, call 112. For non-emergency situations, contact the police through their online service or call the non-emergency number. You can file crime reports, lost property reports, and various notifications through the police online service at poliisi.fi.
How it affects expats
- •Emergency: 112: Call 112 for all emergencies
- •police, fire, and medical. The operators speak Finnish, Swedish, and English
- •Non-emergency reporting: File crime reports and other reports online at poliisi.fi
- •English interface available
- •Passport and ID: The police handle passport applications and Finnish ID cards
- •book appointments online
- •Trust: Finnish police are consistently rated among the most trusted in Europe
- •do not hesitate to contact them if needed
- •Language: Officers in larger cities often speak English; interpreter services are available
- •Identification: Always carry valid ID in Finland, though police stops are rare
Key details
- •Emergency number: 112 (all emergencies)
- •Non-emergency: Online reporting at poliisi.fi
- •Passport services: Handled by police
- •book appointments at poliisi.fi
- •Crime report: Can be filed online or at a police station
- •Languages: Finnish, Swedish, English commonly available
- •Operating hours: Police stations have set office hours; emergency response is 24/7
Related terms
- •DVV — population registry and identity services
- •Strong Authentication — bank ID needed for online services
- •Hetu (Personal Identity Code) — your Finnish identity number
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