Emergency and urgent help
In immediate danger?
Call 112 for police or an ambulance. It is free and works even without a SIM card or credit. The 112 Suomi app shares your location.
If you are in immediate danger, call 112. For violence at home or against women, the Nollalinja helpline answers day and night, and shelters offer a safe place to stay at any hour.
You do not need to be sure that a situation is 'serious enough'. If you feel afraid or unsafe, you can call for help. Trained people will listen and help you decide what to do next.
If you are not sure which shelter to go to, call Nollalinja on 116 016 and they will help you find a place.
If you need to leave quickly
- Call 112 if you are in danger right now.
- You can go to any shelter, regardless of where you live, and you can go on your own without a referral. Call the shelter first to check there is space; if unsure, call Nollalinja 116 016.
- Shelters are free of charge and open 24 hours a day, every day.
- Helpline calls are free, and Nollalinja does not appear on your phone bill.
Who to contact
Emergency number 112
Police and ambulance in any emergency.
- Phone
- 112
- Opening hours
- 24/7
- Languages
- Finnish, Swedish, English
Nollalinja
Helpline for anyone experiencing violence against women or domestic violence, and their family members.
- Phone
- 116 016
- Opening hours
- 24/7, every day of the year. Free of charge. Chat: Mon–Wed 9–15, Thu–Fri 14–20.
- Languages
- Phone and chat in Finnish, Swedish and English; phone interpretation in 9 more languages, including Ukrainian, Russian, Arabic, Dari, Spanish, Farsi, Somali, Sorani and Thai.
- Website
- nollalinja.fi/en